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Salesforce e-commerce tools build multipronged customer strategies

New technologies such as artificial intelligence, virtual reality and customer personalization bridge the gap between online and offline sales and create new e-commerce experiences.

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Inside the Salesforce e-commerce strategy for 2017

Amid a flurry of acquisitions, Salesforce signaled its intention to expand customer management into retail, where enhanced e-commerce functionality can strengthen service.

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Salesforce unveils AppExchange Partner Program

The improvements to the Salesforce AppExchange benefit companies and ISVs building on AppExchange, with lower pricing and more tools.

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Salesforce tweaks app developers scoring system

Salesforce opens developer venture fund with $100M seed; upgrades dev platform; changes scoring system for apps based on security, team readiness and other non-revenue factors.

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    Salesforce e-commerce tools build multipronged customer strategies

    New technologies such as artificial intelligence, virtual reality and customer personalization bridge the gap between online and offline sales and create new e-commerce experiences.

  • Get Started

    Salesforce DX

    Salesforce DX is a Salesforce product in the App cloud that allows users to develop and manage Salesforce apps throughout the entire platform in a more direct and efficient way.

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    cross-sell

    Cross-sell is a marketing term for the practice of suggesting related products or services to a customer who is considering buying something.

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Sections from across SearchSalesforce

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  • Sales Management Software

    Salesforce unveils AppExchange Partner Program

    The improvements to the Salesforce AppExchange benefit companies and ISVs building on AppExchange, with lower pricing and more tools.

  • Data Visualization Software

    Shazam cleans its data and finds new insights

    After tiring from limited and ineffective Excel reports, app company Shazam turned to Salesforce Wave Analytics to quickly extract insights and create actionable reports from data.

  • Salesforce Artificial Intelligence (AI)

    IBM looks to expand where Watson works

    While gaining traction in the healthcare space, IBM's Watson is expected to start latching onto business operations in 2017 and beyond.

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