Definition

IoT Cloud (Salesforce IoT Cloud)

IoT Cloud is a platform from Salesforce.com that is designed to store and process Internet of Things (IoT) data. The IoT Cloud is powered by Thunder, which Salesforce.com describes as a "massively scalable real-time event processing engine." The platform is built to take in the massive volumes of data generated by devices, sensors, websites, applications, customers and partners and initate actions for real-time responses. For example, wind turbines could adjust their behavior based on current weather data; airline passengers whose connecting flights are delayed or cancelled could be rebooked before the planes they are on have landed.

In another context, IoT Cloud can provide business users with much a much more comprehensive and integrated perspective on customers, without requiring technical expertise or the services of a data analyst. The platform can take in billions of events a day and users can build rules that specify events to act on and what actions to take. IoT cloud is data format- and product-agnostic; output connectors allow communication with Salesforce clouds or third-party services.

Salesforce.com is a San Francisco-based customer relationship management (CRM) and social enterprise software-as-a-service (SaaS) provider. The company launched IoT Cloud in the fall of 2015, at its annual Dreamforce user conference.

See an overview of IoT Cloud:

This was last updated in January 2016

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