Week of 04 Dec 2017 Salesforce small-business customers can tap into AI, too (07 Dec 2017)
Salesforce faces heavy competition for SMBs among more nimble, agile, less expensive boutique CRM vendors. Yet, the largest CRM platform woos SMBs like it does bigger fish.
Week of 13 Nov 2017 Salesforce-Google integration bolsters CRM, analytics functionality (16 Nov 2017)
Offering an alternative to AWS, Salesforce chooses Google Cloud as its potentially cheaper public cloud option for international customers.
Week of 06 Nov 2017 By aligning sales and marketing, Mizuho OSI could sell faster (09 Nov 2017)
By implementing Salesforce CRM and Pardot and aligning sales and marketing, Mizuho OSI shortened the time it takes for prospects to become customers, leading to quicker sales.
Week of 23 Oct 2017 Salesforce Lead Analytics for Facebook analyzes B2B sales cycle (27 Oct 2017)
The recently released Salesforce offering is the latest in a line of social selling tools meant to help customers identify which ads are working on Facebook and which are not.
Week of 18 Sep 2017 Salesforce Einstein AI expands reach as Dreamforce approaches (19 Sep 2017)
Salesforce Analytics extended to data sources outside the platform. Salesforce Einstein AI adds forecasting, email insights and opportunity scoring features for Sales Cloud users.
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Kaseya predicts rise of 'super' managed services companies SearchITChannel.com | 15 Dec 2017
Kaseya's predicts that 2018 will see the emergence of large MSPs as the managed services market continues to consolidate; other channel news from the week.