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Salesforce Artificial Intelligence (AI) News
August 15, 2017
Artificial intelligence products are the future and many tech vendors are AI washing to trick potential customers into thinking they're buying leading-edge software.
July 14, 2017
Content management systems from OpenText and others offer artificial intelligence, but it isn't plug and play; AI requires human intelligence to tune and maintain algorithms.
June 09, 2017
While Salesforce's ABM offering has integration and first-party data advantages, it can still benefit from third-party data augmentation providers.
June 08, 2017
In the second taping of The Pipeline podcast, we discuss the customer stories mentioned at the Boston event, the tight security and Salesforce's push of Trailhead.
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SQL Server 2017 has made five key improvements that can help integrate AI capabilities and analytics into the enterprise more seamlessly. Continue Reading
IBM is coming to Salesforce's aid, in a partnership to bolster the CRM giant's new AI Einstein bid with IBM's own Watson. Expert Scott Robinson takes a look at the partnership. Continue Reading
IBM's helping hand to Salesforce by sharing its Watson AI platform in the cloud can give CRM customers the best of both worlds in functionality and mining deep behavioral insights. Continue Reading
Manage Salesforce Artificial Intelligence (AI)
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Find out how enterprises can use CRM data to move from customer journeys toward AI marketing and engagement strategies. Continue Reading
As companies enjoy the benefits that automation and AI algorithms bring to next-generation CRM, leaders must closely examine the legal and customer retention ramifications. Continue Reading
Artificial intelligence is a grossly misunderstood technology, thanks to the sinister characters portrayed in science-fiction books and films as menacing robots and self-possessed toaster ovens. More recently, AI in its various forms -- machine ... Continue Reading