Salesforce Chatter

Salesforce Chatter is an enterprise social networking tool that enables sales teams and others to collaborate on projects internally via a real-time mobile application. Chatter centralizes documents, editing, and messaging in the application. But with application fatigue given the number of apps that workers need to get their jobs done, Chatter may not always deliver on its mission to make work more collaborative and efficient. This section discusses the benefits and challenges of the Chatter application, and how companies may enlist third-party collaboration tools instead.

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  • Salesforce Knowledge Sidebar

    A Knowledge Sidebar in a Salesforce Console displays titles of Salesforce Knowledge articles that are related to the specified subject. The sidebar only displays for Salesforce Knowledge users after administrators set it up. Continue Reading

  • Chatter (Salesforce Chatter)

    Chatter is an enterprise collaboration platform from Salesforce, a cloud-based customer relationship management (CRM) vendor. Continue Reading

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