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Salesforce shares plans for Customer 360, MuleSoft

Salesforce's strategy for 2019 and beyond includes better data integration and more plans for MuleSoft, Customer 360 and Salesforce Essentials.

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AAA Carolinas licenses Salesforce Live Agent

Using Salesforce Live Agent and Salesforce Service Cloud, AAA Carolinas increased member engagement by 330% and reduced service response time by 54%.

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How Einstein AI can serve businesses of different sizes

As it evolves, Salesforce's Einstein AI serves the needs of a growing number of organizations and takes the guesswork out of why certain decisions are made.

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Lucky Brand Jeans adds innovation to retail

As retailers try to keep up with customers' changing expectations, more and more brands are trying to mesh their online shopping experience with their in-store experience.

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    Salesforce shares plans for Customer 360, MuleSoft

    Salesforce's strategy for 2019 and beyond includes better data integration and more plans for MuleSoft, Customer 360 and Salesforce Essentials.

  • Salesforce Sales Cloud

    Salesforce adds tool for inside sales reps

    High Velocity Sales includes Salesforce tools, such as Einstein Lead Scoring, Lightning Email, Sales Cadences and Work Queues, with more features expected in later 2019 releases.

  • Salesforce Application Development

    Salesforce tries to ease developers' tasks

    By moving toward a standard-based JavaScript model, Salesforce is appealing to millions of JavaScript developers by making it easier to build custom apps on Salesforce Lightning.

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