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Washington, D.C., department licenses Service Cloud

The Office of Unified Communications in Washington, D.C., said it improved its constituent relationships with Salesforce Service Cloud and Einstein Analytics.

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Salesforce adds tool for inside sales reps

High Velocity Sales includes Salesforce tools, such as Einstein Lead Scoring, Lightning Email, Sales Cadences and Work Queues, with more features expected in later 2019 releases.

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Why did Salesforce buy MuleSoft?

Salesforce completed the acquisition of MuleSoft in May 2018, gaining large customers, such as Coca-Cola and Anheuser-Busch, and adding beneficial technology to its platform.

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How do Trailhead and Success Cloud differ?

Success Cloud and Trailhead work hand in hand, enabling Salesforce users to make the most out of the platform and overcome obstacles along the journey.

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  • Salesforce Sales Cloud

    Salesforce adds tool for inside sales reps

    High Velocity Sales includes Salesforce tools, such as Einstein Lead Scoring, Lightning Email, Sales Cadences and Work Queues, with more features expected in later 2019 releases.

  • Salesforce Application Development

    Salesforce tries to ease developers' tasks

    By moving toward a standard-based JavaScript model, Salesforce is appealing to millions of JavaScript developers by making it easier to build custom apps on Salesforce Lightning.

  • Salesforce ERP

    ERP vendor downplays potential Salesforce acquisition

    FinancialForce added an analytics layer to its Professional Services Automation product to help its users find better insights in their back-office applications.

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