Salesforce.com jumped into the market for contact management software today with a lightweight, low-cost option to compete with Sage's recently updated ACT! Continue Reading
To customers, all channels are equal: phone, email, voice, video, chat, text messaging and social media. But managing social ...
Responding to positive and negative customer inquiries on social media is important, industry experts say, and that can go far in...
Workday says its acquisition of Adaptive Insights, a financial planning and modeling system, will save it two years of ...
A migration can cost millions, but Oracle believes its new automation and integration tools can significantly reduce the cost of ...
Vendors announced software to help organizations move to SAP systems, including test automation, code profiling for HANA apps, ...
SAP debuts its Salesforce challenger, C/4HANA, at Sapphire Now 2018. But users probably won't implement it soon, and questions ...
The unemployment rate is low, and your workers are likely being courted by other companies. Here's how to create retention ...
Using social media in your company's recruiting efforts can help you find hidden talent pools and both active and passive ...
Hortonworks now supports Google Cloud Storage and has also broadened cloud deals with Microsoft and IBM, aiming to increase cloud...
Most companies don't have a shortage of data, but it's often stored in siloed systems or inconsistent formats -- problems that ...
Tableau acquires AI startup Empirical Systems in a plan to provide users with automated data modeling capabilities and enable ...
Obviously, cost and scalability factor into data discovery platform buying decisions, but other features, like visualizations and...