H - Definitions
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H
headless commerce (headless e-commerce)
Headless commerce, also called headless e-commerce, is a platform architecture that decouples the front end of an e-commerce website with the back end.
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help desk
A help desk is the individual, group, organizational function or external service that an IT user calls to get help with a problem.
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high-touch customer service
High-touch customer service is a category of contact center interaction that requires human interaction.
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hockey stick growth
Hockey stick growth is a growth pattern in a line chart that shows a sudden and extremely rapid growth after a long period of linear growth.