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Salesforce Service Cloud

• CPQ software Salesforce tools support and speed the sales process

  Configure price quote tools in Salesforce save time for sales staff in creating quotes for customers -- even when a company may have complex pricing rules to determine quotes. Continue Reading

• CPQ software in Salesforce saves time and helps reps seal the deal

  Configure price quote tools in Salesforce save time for sales staff in creating quotes for customers -- even when a company may have complex pricing rules to determine quotes. Continue Reading

• Salesforce Einstein

  Salesforce Einstein is an artificial intelligence (AI) technology that has been developed for the Salesforce Customer Success Platform. Salesforce's AI product, Einstein, is now available across the company's core cloud products, as part of its ... Continue Reading

• Salesforce Service Console

  The Salesforce Service Console is the centralized interface in the Salesforce Service Cloud with which agents can view all relevant customer information related to a case, as well as their call queue and more. Continue Reading

• Salesforce Service Cloud

  Salesforce Service Cloud is a customer relationship management (CRM) platform for service industries that draws on the company's CRM software for sales professionals. Continue Reading

• Definitions to Get Started

  • Salesforce Einstein
  • Salesforce Service Console

  • Salesforce Service Cloud

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• Dreamforce 2015 conference coverage

  Salesforce continued to tout products such as Wave and Lightning at Dreamforce 2015 while also introducing users to new ones like its IoT and Health Clouds.Continue Reading