News
Sales Enablement and Performance Management Tools
- March 11, 2016
11 Mar'16
SalesforceIQ Inbox now includes Outlook integration
This week, Salesforce rolled out Outlook integration with SalesforceIQ Inbox, a sales productivity add-on to its CRM, targeting longtime woes for sales reps.
- February 23, 2016
23 Feb'16
Salesforce Sales Cloud strategic choice to tackle data silos
Companies are moving to the Salesforce Sales Cloud, in part, because of data integration woes. Here's how two companies stitched disparate systems together with Sales Cloud.
- January 18, 2016
18 Jan'16
Salesforce Sales Cloud centers on CRM data quality
Garbage in, garbage out is the oft-used mantra, and it should be the watchword for CRM systems. CRM data quality can make the difference between system adoption or abandonment.
-
- October 01, 2015
01 Oct'15
Salesforce Lightning strikes a chord with business users
A year after its release, Salesforce Lightning is beneficial to business users -- but we talk to a Salesforce admin who discusses what still needs work.
- October 01, 2015
01 Oct'15
Sales productivity still at the heart of CRM
A Salesforce partner says that central CRM platform is the key to making sales reps productive and efficient.
- September 25, 2015
25 Sep'15
Salesforce discusses impact of Wave, Lightning on Sales Cloud
Could Sales Cloud offer better insight into the sales pipeline and support team performance management? Salesforce's Sara Varni explores how in this video.
- August 13, 2015
13 Aug'15
Salesforce Community Cloud adds Buy button for e-commerce options
In an effort to make sales even easier, Salesforce has incorporated a Buy button into its Community Cloud.
- June 18, 2015
18 Jun'15
Salesforce releases Wave Analytics Apps and Sales Wave Analytics
Wave Analytics Apps, the latest offering from Salesforce, makes crunching the numbers easier through tighter integration with Salesforce 1.
- March 02, 2015
02 Mar'15
Mobile customer service gives citizens a voice with government
Philly 311, a new mobile customer service app for the city of Philadelphia, helps citizens report neighborhood incidents and engage more deeply with city government.
- October 16, 2014
16 Oct'14
How to clean dirty data before it sinks your sales strategy
Dirty data is undercutting sales -- miring business units in the act of chasing down better information rather than cultivating customers.
-
- October 14, 2014
14 Oct'14
How an SAP and Salesforce integration improved customer experience
An SAP and Salesforce integration created consistent price quotes for customers, which eliminated the used-car salesman mentality at one company.
- October 07, 2014
07 Oct'14
Salesforce rolls out Sales Cloud1 and Service Cloud1
Salesforce.com today launched Sales Cloud1 and Service Cloud1, the mobile sales and customer service pillars of its CRM platform.
- July 11, 2014
11 Jul'14
Cirrus Insight Mobile gives Salesforce users new email options
Salesforce users can now use the Cirrus Insight Mobile app to access customer information through various mobile email platform options, and other CRM news.
- June 11, 2014
11 Jun'14
Google Drive, Salesforce come together, other news
A new app integrates Google Drive with Salesforce, and other CRM news.
- September 13, 2012
13 Sep'12
Dreamforce 2012 expected to focus on cloud marketing and sales issues
Dreamforce 2012 is expected to draw 70,000 people and will highlight Salesforce.com's cloud-based sales, services and marketing products.