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Mobile CRM strategy

Can Salesforce Wave answer data integration challenges?

Like other products, Salesforce Wave promises to make it easy to stitch together data silos. Is data integration as easy as it sounds? An expert offers some insight. Continue Reading
Salesforce celebrates 15 years of CRM market disruption

In Salesforce's tenure in the CRM market, the company has made its mark on cloud and mobility but also on redefining relationships with customers. Continue Reading
More enterprises develop mobile apps for SaaS

Learn why more enterprises are developing mobile apps for SaaS and why some turn to PaaS. Continue Reading

Customers buy more and more into voice shopping

It's still early days for voice commerce and voice customer service channels. But companies are testing and investing in this new...

Voice commerce rides on the backs of little smart speakers

The use of voice assistants and smart speakers continues to rise, but now companies are looking for ways to apply voice ...

Loyalty rewards program fuels convenience store's CX

Since launching a loyalty rewards program last year, convenience store and gas station Yesway has driven 45.2% of loyalty members...

SearchERP

7 ways to ensure a successful cloud ERP implementation

Understand why everything from documenting business processes to managing shadow IT can make or break your ERP implementation. ...

Data dominance the prize in Salesforce ERP integration moves

Following the MuleSoft acquisition in March, the Dreamforce conference reinforces the cloud CRM leader's ambition to become the ...

Cloud ERP vs. on-premises ERP: What are the differences?

Understanding the differences between traditional on-premises ERP and SaaS ERP is critical before making any buying decisions. ...

SearchSAP

Experts laud SAP Analytics Cloud but question market position

The platform may be solid for predictive analytics, financial planning and other tasks of business analysts. But why use it ...

3 users say SAP development tools save time

SAP developers share their experiences with two SAP development tools: Attunity's Gold Client data management application and ...

SAP S/4HANA real-time analytics best for tactical decisions

Experts say the built-in tool is fine for operational decisions when running S/4HANA business processes, but not for ...

SearchHRSoftware

At Workday Rising, skills ontology feature for customers unveiled

Workday is creating a universal skills ontology, a feature made available in its most recent platform version update. Users opt ...

At its Talent Connect, LinkedIn unveils ATS and broad strategy

LinkedIn has developed an ATS platform and acquired employee engagement vendor, Glint. Its likely goal: Become a full-service ...

How Infor Talent Science works for hiring -- at Infor

An AI-powered screening tool can make a difference with hiring and retention. Here's what happened when Infor used its Talent ...

SearchDataManagement

11 features to look for in data quality management tools

As the need for quality data has increased, so have the capabilities of data quality tools. Learn how collaboration, data lineage...

How data lineage tools boost data governance policies

Enterprises can bolster data governance efforts by tracking how and when changes are made to data. Expert David Loshin offers ...

MarkLogic Data Hub Service aims to ease cloud use of NoSQL DBMS

MarkLogic rolled out a cloud-service version of its NoSQL database management system, a move designed to make the technology more...

SearchBusinessAnalytics

Nationwide sees ups, downs with self-service Tableau tools

Tableau provides users at insurer Nationwide with a versatile, self-service analytics platform. But the IT team faces some ...

Looker 6 update adds analytics applications to BI tool

With Looker 6, users of the BI platform can now access packaged applications that are designed for uses such as web analytics and...