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Mobile CRM strategy

Can Salesforce Wave answer data integration challenges?

Like other products, Salesforce Wave promises to make it easy to stitch together data silos. Is data integration as easy as it sounds? An expert offers some insight. Continue Reading
Salesforce celebrates 15 years of CRM market disruption

In Salesforce's tenure in the CRM market, the company has made its mark on cloud and mobility but also on redefining relationships with customers. Continue Reading
More enterprises develop mobile apps for SaaS

Learn why more enterprises are developing mobile apps for SaaS and why some turn to PaaS. Continue Reading

Microsoft adds CRM for nonprofits to Dynamics 365 lineup

CRM for nonprofits, such as Microsoft Dynamics 365 Nonprofit Accelerator, helps nonprofit organizations take advantage of ...

8 tips for getting rich mystery shopping survey data

Mystery shopping data is only as good as the overall strategy for collecting it and setting up realistic customer experiences. ...

Mystery shopping software key to CX management

Businesses use mystery shopping platforms, comment cards, brand reputation management and more to identify customer pain points ...

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Smart manufacturing technology can leave old systems behind

Smart technology like IIoT is changing the way manufacturers operate, but they face issues with older unconnected systems. Should...

MillerCoors ERP lawsuit begins harshly, ends softly

MillerCoors and IT services firm HCL have reached an 'amicable' agreement regarding the brewer's $100 million ERP implementation ...

Cloud ERP system selection: How to evaluate your company needs

This article can help you evaluate your business needs and make sure you're getting the right cloud ERP system for your ...

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SAP Enterprise Asset Management targets IIoT data

Manufacturers are using IIoT data they gather with the SAP Enterprise Asset Management platform to provide predictive maintenance...

Do SAP Cloud Platform integration services deliver?

SAP Cloud Platform is touted for its integration capabilities, but some think that while it's good for SAP-to-SAP, it may not be ...

SAP intelligent enterprise requires new skills from partners

SAP partners need to change their thinking if they're going to enable the 'intelligent enterprise.' That was the big message from...

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6 HR vendors make Glassdoor's Best Places to Work

HR tech vendors make tools designed to improve a company's employee experience. So, it makes sense that a handful should appear ...

Ideas to curb bad candidate experience, including a free tool

Your hiring efforts should monitor job applicant resentment, which happens when candidates feel spurned by a company's ...

New employee engagement tools replacing annual surveys

Say goodbye to annual employee surveys. New approaches and better technology are coming to places like Mission Health System and ...

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Problem solve

Mobile CRM strategy

Can Salesforce Wave answer data integration challenges?

Salesforce celebrates 15 years of CRM market disruption

More enterprises develop mobile apps for SaaS

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SearchCRM