Customer Data Privacy and Security
As companies aggregate and use customer data from myriad sources, they are responsible for protecting this data, despite the fact that numerous companies have succumbed to breaches. With such a proliferation of customer data coming from so many digital channels, companies often have to employ powerful data privacy and security measures to ease customers' concerns. Data breaches and cyber-attacks are all too common in today's business landscape and companies need to be prepared to face those challenges or risk a disaster that could irreparably damage their reputations. This section covers practices and tools for customer identity and access management, identity protection and management, authentication, encryption and more.
New & Notable
Your Free Dreamforce Conference Coverage Guide 2018
Whether you made it to Dreamforce 2018 or missed it, we created this conference coverage guide to help keep you up-to-date on the major news, case studies, trends and cloud updates impacting the Salesforce user community.
Customer Data Privacy and Security News
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July 26, 2018
26
Jul'18
OpenText-Salesforce integration gaining momentum
An Australian life insurance company, given an opportunity to start anew with IT, chooses Salesforce as interface to deep OpenText content repository.
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July 18, 2018
18
Jul'18
Salesforce's Marc Benioff calls for a national privacy law
After Salesforce CEO Marc Benioff's call for a national data privacy law, Salesforce's chief privacy officer responds to questions about the Salesforce privacy stance.
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January 18, 2018
18
Jan'18
Salesforce databases remain Oracle, for now
Oracle and Salesforce executives deny reports of Salesforce moving on from Oracle infrastructure.
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January 03, 2017
03
Jan'17
Three key 2017 technology trends to know
Predictive analytics, voice-activated devices and artificial intelligence will take shape as significant technology trends in 2017. Some still await further maturity.
Evaluate Customer Data Privacy and Security Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Salesforce partner integration enables passwordless login
Tempe's private tech university added passwordless authentication via QR codes to ease Salesforce logins and add a layer of security. Continue Reading
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How Salesforce Health Cloud changes patient care
Salesforce Health Cloud gives healthcare providers access to patient data, including medical treatments and care plans, to improve care plans -- and it does this securely. Here's how. Continue Reading
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Is the CIO a shoo-in for the chief digital officer role?
The rise of the digital business has brought about an addition to the c-suite: the chief digital officer job. There are reasons for and against moving the CIO into the role. Continue Reading
Manage Customer Data Privacy and Security
Learn to apply best practices and optimize your operations.
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Salesforce's GDPR DPO preps partners, customers for compliance
Salesforce's data protection officer discusses GDPR compliance challenges and strategies for customers and partners, along with the company's own GDPR readiness. Continue Reading
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Ten tips to help Salesforce teams prepare for GDPR
The General Data Protection Regulation implementation date is closing in. Salesforce experts have some advice for companies tasked with complying with the EU guideline. Continue Reading
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Salesforce GDPR marketing compliance involves rethinking lead gen
The bigger -- and more complicated -- your marketing tech stack, the more complex your Salesforce GDPR compliance will be, vendors and experts say. Continue Reading
Problem Solve Customer Data Privacy and Security Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How Salesforce teams will feel the impact of GDPR
With less than a month until GDPR has to be implemented, both B2B and B2C sales teams must be prepared to properly protect or even dispense of customer data, according to experts. Continue Reading