Sales Analytics

Sales analytics keep salespeople informed about the state of their sales pipelines, gauge rep performance and assist in quota attainment. By using CRM systems, sales reps can update customer records and gain insight from a single customer data depository. Applications such as the Salesforce Analytics Cloud assist in data visualization and make analytics digestible for non-analysts and enable salespeople to view sales performance analysis with mobile CRM applications. With Salesforce tools like the Salesforce Analytics Cloud, managers, marketers and sales reps can now use analytics that are native to the applications they are already working in, such as the Sales and Marketing Cloud, so this topic explores the possibilities and downsides of Wave Sales analytics. This topic explores mobile CRM in the Salesforce platform.

Sales Analytics News

  • September 19, 2018 19 Sep'18

    Microsoft Dynamics 365 AI going hard after Salesforce

    Microsoft hammers Salesforce by launching low-code, AI-based virtual agents for customer service. Also: New tools for sales and marketing add automated insights to Dynamics 365.

  • May 10, 2018 10 May'18

    Clari AI for sales helps to enhance Salesforce

    One company found that when using a variety of different vendors, a third-party AI product was more beneficial than a core vendor's AI offering.

  • December 08, 2017 08 Dec'17

    Salesforce Quip gets a facelift

    At Dreamforce, Salesforce launched a major update to its Quip collaboration environment that enables employees and users to customize the collaboration interface.

  • December 06, 2017 06 Dec'17

    Einstein AI drills deeper into Salesforce clouds

    Einstein AI tools show great promise and are expanding deeper into the Salesforce clouds. Many smaller companies still need some convincing, but have high hopes for the future.

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Sales Analytics Get Started

Bring yourself up to speed with our introductory content

  • lead scoring

    In the B2B industry, lead scoring is a methodology used by sales and marketing departments to determine the worthiness of leads, or potential customers, by attaching values to them based on their behavior relating to their interest in products or ... Continue Reading

  • Salesforce e-commerce tools build multipronged customer strategies

    New technologies such as artificial intelligence, virtual reality and customer personalization bridge the gap between online and offline sales and create new e-commerce experiences. Continue Reading

  • sales forecast

    A sales forecast is a projection of achievable revenue. The terms sales forecast and sales budgets are sometimes used as synonyms, but budgets are projected before the fiscal year begins and forecasts take place once the fiscal year is underway. Continue Reading

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Evaluate Sales Analytics Vendors & Products

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Manage Sales Analytics

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Problem Solve Sales Analytics Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

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