CCNG: DFW Regional Member Event
Join CCNG for a DFW Regional Member Event at the Freeman customer operations center in Grand Prairie, TX. https://ccng.com/dfw-september-2017
Kathy Miklos, Vice President Customer Support, will lead a discussion focusing on the steps Freeman has undertaken to help employees create a personal experience for its customers.
In addition, discuss topics including:
- Contact volume
- Service level performance
- Coaching and development
- And more