- October 06, 2014
A recent study says Salesforce.com customers see CRM systems as boosting customer experience, but data quality and predictive analytics still loom large.
- September 25, 2014
There's been buzz about new BI capabilities -- known as the 'Analytics Cloud' -- to be built into Salesforce.com.
- July 11, 2014
Salesforce users can now use the Cirrus Insight Mobile app to access customer information through various mobile email platform options, and other CRM news.
- June 20, 2014
Salesforce.com's upgrade of its Desk.com application includes a new agent console, a mobile app and new reporting capabilities.
- June 11, 2014
A new app integrates Google Drive with Salesforce, and other CRM news.
- April 24, 2014
Salesforce has released Salesforce 1 Service Cloud SOS in beta, a mobile customer service application with live chat.
- November 22, 2013
A conference attendee calls Salesforce1 'the big deal' after the opening keynote at Dreamforce 13, and talks marketing automation in the cloud.
- November 14, 2013
It's time for Dreamforce! Find out what new innovations will be announced in San Francisco this year.
- June 25, 2013
Oracle's database, hardware, Java and Fusion are being integrated with Salesforce.com in a partnership announced Tuesday.
- June 13, 2013
Salesforce's acquisition of digital marketing software firm ExactTarget is virtually a done deal. Find out what customers can expect for the future.
- February 28, 2013
Salesforce.com emphasized Salesforce customers over social technology at its annual winter conference, according to consultant Denis Pombriant.
- February 14, 2013
Dropbox, Google Drive, Harvest and other services are now available on Salesforce's Do application.
- December 17, 2012
Available next year, Salesforce.com's Work.com will merge human capital management with sales in the cloud.
- October 19, 2012
Salesforce.com has partnered with 20 vendors to fill out its Marketing Cloud platform, and Microsoft acquired automated marketing vendor MarketingPilot.
- September 21, 2012
Salesforce.com is getting into the marketing technology business with its latest release, Marketing Cloud.